Social Media Marketing

Applying the Small World Phenomenon to Boost Social Media Engagement

Six degrees of separation isn't just a concept — it's the blueprint for how content goes viral. Here's how to put it to work for your business.

9 min read

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Getting a good number of social media engagements brings more fulfilment to marketers than simply receiving a high number of page visits. Each time curated content is published, it carries the hope of gaining more engagements.

High engagement means quality content has been valued by readers — earning up to thousands of likes and shares. Engagement refers to any form of interaction within a post or account itself: likes, shares, comments, follows, tweets, emojis, click-throughs, screenshots, and messages. It is a metric in itself.

With billions of social media users across different platforms, catching people's attention is not easy. But on the positive side, reaching out and making multiple connections has become faster and more accessible than ever before.


The Small World Phenomenon

Relating social media to the small world phenomenon — or the six degrees of separation — the theory holds that people are all linked by short chains of acquaintances. Each link is critical in transmitting a message.

The chain in action

1 person
You
10 people
1 share
100
2 shares
10K
4 shares
15,000+
6 shares

A message sent to 10 people, each sharing with 10 more, reaches 15,000+ people in just 6 links.

The principle also implies that as the number of people grows, the smaller the social distance becomes. This explains why friend lists balloon to thousands, and how you often recognise a stranger as "a friend of a friend."

People are hooked to their social media accounts every single day. Marketers should take advantage of this window. With a wide network, good timing, and interesting, relatable content — a post can go viral.

"Viral" is a social media term describing content that spreads like a virus — bringing notable attention and awareness across social media users worldwide. That is every marketer's goal.

Advertising is no longer limited to television, radio, billboards and newspapers. Social media platforms allow you to promote products, communicate anytime, and even post job vacancies — for free, and without limits. Small world phenomenon should be at the core of every business's social media strategy.


12 Ways to Apply the Principle and Drive Engagement

Here is how to take advantage of the small world phenomenon to increase your social media engagement across every platform.

01

Know Your Audience

Identify who will buy, then master the intricacies of their needs — going beyond demographics to genuine understanding.

02

Choose the Right Platform

Social media demographics vary significantly by platform. Tailor strategy and content format to where your audience actually lives.

03

Tag Groups and People

Tagging sparks public conversations. Even if tagged users don't relate to the content, ongoing comments keep it alive in their feed.

04

Use Hashtags

Hashtags simplify discovery and connect your post to active conversations. They're also useful for sourcing community questions and answers.

05

Customer Service

Be responsive and personable. Auto-replies disappoint — a helpful, human tone builds loyalty and turns your page into a trusted resource.

06

Corporate Social Responsibility

CSR content earns deep engagement because people are naturally compassionate. Use your platform to amplify genuine community impact.

07

Offer Promos

Freebies and discounts attract regular customers — your best word-of-mouth advocates — and expand brand awareness every time they share.

08

Run Games

Games entertain and exercise the mind. Whether the prize is grand or modest, they reliably expand product visibility and generate buzz.

09

Share Trivia

Short, surprising facts delight audiences. Consistent trivia builds your page into a reliable source, encouraging follows and return visits.

10

Conduct Surveys

Surveys signal that you care about your clients' opinions. Loyal customers answer — and results give you direct insight into improvements.

11

Use Stories

Stories are efficient for busy audiences and humanise your brand — showing the people, places, and everyday moments behind the business.

12

End with a Question

A well-placed question at the end of an article or infographic invites personal responses and turns passive readers into active commenters.


The Six Biggest Platforms: Current Statistics

To complete your strategy, here are the most current statistical facts for the six biggest social media platforms. Note that each has its own metrics and analytics tools to gauge engagements and ROI.

Facebook

The most popular and widely used social media platform.

Source: Zephora Digital Marketing, Sep 2019

25–34 (37%)

Largest age group

1.5 billion

Daily active users

20 minutes

Avg. time per visit

Thu & Fri (+18%)

Best engagement days

More female users than male. Engagement is 18% higher on Thursdays and Fridays.

Facebook AdsFacebook BlueprintFacebook IQFB Messenger Marketing

LinkedIn

The leading professional network — 2nd most popular platform among B2B marketers.

Source: Oberlo, Aug 2019

25–34 (38%)

Largest age group

30 million+

Companies listed

6:07 minutes

Avg. session length

57% male / 43% female

Gender split

Ages 35–54 account for 30% of users. Strong platform for professional B2B content.

LinkedIn AdsLinkedIn AnalyticsLinkedIn PagesInMail Campaigns

Twitter

The home of instant reactions — where news breaks and B2B conversations happen.

Source: Oberlo, Jun 2019

35–65 (63%)

Largest age group

134 million

Daily active users

3:39 minutes

Avg. time per visit

67% of B2B businesses

B2B usage

More male users than female. 67% of all B2B businesses use it as a digital marketing tool.

Twitter AdsTwitter Marketing CalendarTwitter Analytics

Instagram

Where visuals lead — 200 million users visit at least one business profile every day.

Source: Hootsuite, Oct 2019

18–29

Largest age group

1 billion

Monthly active users

28 min (2020 proj.)

Avg. time per visit

200 million users

Daily biz profile visits

52% female, 48% male. Instagram aims to make the platform the happiest place on the internet.

Instagram AdsInstagram InsightsStoriesShopping Tags

Snapchat

The creative platform of choice for younger audiences — especially in the United States.

Source: Zephora Digital Marketing, Oct 2019

13–24 (90%)

Core age group

203 million

Daily active users

25–30 minutes

Avg. time per day

More female than male

Gender split

Features creative self-expression through a combination of pictures, videos, sound, music and text.

Snap AdsSponsored LensesStory AdsSnap Pixel

Pinterest

The inspiration platform — where style-conscious shoppers make buying decisions.

Source: Sprout Social, May 2019

291 million

Monthly active users

75%

Female user share

14.2 minutes

Avg. time per visit

27% of marketers

Marketers using it

Women ages 25–54 make 80% of buying decisions. Ideal for retail, lifestyle, and visual brands.

Pinterest AdsPromoted PinsPinterest AnalyticsShopping Catalogues

Conclusion

The small world phenomenon has been studied since the 20th century, but its implications have never been more relevant than they are today on social media. The phenomenon clearly explains how content becomes viral worldwide, while social media platforms make it easy for people to connect and reach acquaintances even in the farthest corners of the globe.

Aside from leveraging the phenomenon itself, marketers should apply these practical tactics to achieve high engagements:

Know Your Audience
Choose the Right Platform
Tag Groups and People
Use Hashtags
Customer Service
Corporate Social Responsibility
Offer Promos
Run Games
Share Trivia
Conduct Surveys
Use Stories
End with a Question

Understanding your platform's demographic and analytics tool is just as important as the content you create. Each platform serves a different purpose and reaches a different audience — be strategic about where you invest your time and creativity.

Are there any other ways you can add to the list? Let us know if this article was helpful to you.

About Corporality Media

Established in September 2014, Corporality Media helps Australian businesses build a social media presence that genuinely engages. Join our free seminars to learn how to connect with your audience and convert followers into loyal customers.